Shipping & Cancellation
Shipping Policy
1. Order Processing
- Orders are typically processed within 2-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next working day.
2. Shipping Time
- Delivery timelines vary based on your location. Most orders are delivered within 5-7 business days for major cities and 7-10 business days for other areas.
3. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout.
- Free shipping may be offered on orders above a certain amount, as indicated on our website.
4. Tracking Your Order
- Once your order is shipped, you will receive a tracking link via email or SMS.
- Use the link to monitor your order's progress.
5. Delivery Delays
While we aim for timely delivery, delays may occur due to unforeseen circumstances like weather, logistics issues, or remote delivery locations. We appreciate your patience and understanding.
Cancellation Policy
1. Order Cancellation by Customer
-
Before Shipping:
- You can cancel your order before it is shipped.
- To cancel, contact us at crossbarculture.in@gmail.com with your order details.
- A full refund will be processed to your original payment method.
-
After Shipping:
- Once the order is shipped, cancellations are not allowed. However, you can initiate a return after receiving the product. Refer to our Return and Refund Policy for more details.
2. Order Cancellation by Crossbar Culture
We reserve the right to cancel your order under certain circumstances, such as:
- Unavailability of stock.
- Issues with payment or delivery details.
- Suspected fraudulent transactions.
In such cases, you will be notified, and a full refund will be processed.
Contact Us
If you have any questions about shipping or cancellations, feel free to reach out to us:
Email: crossbarculture.in@gmail.com
Phone: 9842266924
Thank you for choosing Crossbar Culture. We’re committed to providing you with the best shopping experience!